Description
Job Location: Remote position located in London, England
Key Responsibilities:
Technical Expertise
- Serve as the primary technical resource for the wider sales team, providing in-depth knowledge of the product.
- Deliver compelling product presentations, technical presentations and product demonstrations to help clients discover and understand the value of our solutions.
- Conduct proof-of-concept implementations.
- Collaborate with product development teams to understand and translate technical features into client-focused benefits.
- Stay up-to-date with the latest technology trends and competitive landscape.
Client Engagement
- Build and maintain strong relationships with key clients, acting as a trusted advisor for their technical needs.
- Collaborate with the wider sales teams to reach targets by uncovering and understanding client pain points and technical requirements.
- Encourage growth in existing clients or in potential new markets or new clients based on your knowledge of both the product and the users.
- Respond to technical inquiries and RFIs/RFPs during the sales cycle.
- Provide support and guidance during the sales cycle and contract negotiations by addressing technical aspects and challenges from prospective clients.
- Support the wider sales team to develop and refine technical messaging and positioning for the product.
Cross-Functional Collaboration
- Provide feedback to the product development teams on client needs and potential product enhancements.
- Work closely with the marketing team to develop technical content for sales materials.
- Collaborate in the handover to the customer success team to ensure clients receive exceptional post-sale service and technical support.
Qualifications And Education Requirements:
Education
- Bachelor's degree in Computer Science, Engineering, or a related field of the technical industry.
Experience
- 5+ years of experience in a pre-sales or technical solutions consulting or solutions architecture or product management role within enterprise communications or enterprise software industry.
- Strong understanding of industry standards & practices along with an understanding of company’s products/services.
Preferred Skills:
Communication Skills
- Excellent communication skills (written & verbal) in English; ability to explain complex concepts clearly. Another EU language would be beneficial.
Sales Experience
- Experience with value-based selling; ability to analyze business requirements & anticipate client needs.
Client Management Skills
- Excellent client management skills; bias for action; accountability; hands-on approach when needed; ability lead initiatives across global cross-functional teams.
Personal Attributes
- Self-starter & results-oriented mindset; capable working independently as well as part of a collaborative environment. Comfort working within fast-paced dynamic environments involving multiple stakeholders is essential.
Time Management Skills
- Multi-tasking abilities along effective time-management skills are necessary alongside prioritizing tasks effectively throughout varying workloads.