Outside IR35 contract jobs

Description

Summary
We are seeking a highly skilled ServiceNow Developer to join our team in London for a 6+ months contract on a hybrid work arrangement. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions.

Responsibilities

- Design, Development, and Implementation:
- Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS).
- Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements.
- Leverage UI Builder to create modern, user-friendly interfaces.

- Instance Configuration and Management:
- Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules.

- HR Service Delivery (HRSD) Modules:
- Configure and maintain HRSD modules, including case management, knowledge management, and reporting.
- Implement workflows and automation to streamline HR processes.

- Automation and Integration:
- Design and develop virtual agent conversations and integrations to provide automated support to users.
- Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort.

- Knowledge Management:
- Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility.

- Employee Center Pro:
- Configure and customize Employee Center Pro to provide a seamless employee experience.

- Database Queries:
- Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database.

Technical Skills and Experience

- Scripting and Core Concepts:
- Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS).
- Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation.

- Module Experience:
- Experience with ServiceNow HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder.

- APIs and Web Services:
- Knowledge of REST/SOAP APIs and web services.

- Database Queries:
- Experience with database queries (SQL, Glide).

- Problem-Solving and Analytical Skills:
- Strong problem-solving and analytical skills.

- Communication and Interpersonal Skills:
- Excellent communication and interpersonal skills.

- Teamwork and Independence:
- Ability to work independently and as part of a team.

Additional Responsibilities

- Project Management:
- Manage projects from inception to closure, including planning, design, requirements gathering, managing teams, risk mitigation, status reporting, and communication.
- Collaborate with cross-functional teams to gather requirements and identify opportunities for process improvement and automation.

- Testing and Quality Assurance:
- Perform unit and functional testing for all configurations and customizations. Ensure quality standards and best practices are maintained in all development efforts.
- Analyze logs to identify performance bottlenecks, ensuring that development is optimized for performance and scalability.

- Platform Upgrades and Maintenance:
- Assist in ServiceNow platform upgrades, ensuring minimal disruption to services and compatibility with existing customizations.

- Documentation:
- Create and maintain comprehensive technical documentation for all configurations, workflows, integrations, and customizations.

- Stakeholder Communication:
- Work closely with business analysts, project managers, and other developers to ensure alignment on requirements and deliver high-quality solutions.

- Best Practices Adherence:
- Follow ServiceNow development best practices, including code reviews, version control, and testing methodologies, ensuring sustainable and scalable development.