Description
Support Engineer: 2nd Line Engineer, Google Meet - (RL7708)
Our Client is looking for a 2nd Line Engineer to perform problem determination and resolution support.
Start Date:
ASAP
Duration:
220 days
Pay Rate:
£150.21/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings:
£168.34/day (includes rolled up holiday)
IR35 Status:
Inside
Location:
London
Profile:
Proactively research problems and solutions, documenting findings for the benefit of customers and colleagues.
Communicate effectively on complex issues to meet business and customer requirements.
Manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract.
Maintain technical knowledge and expertise associated with applications specific to individual customers, including regular maintenance of Knowledge base articles.
Act as a role model for colleagues by providing guidance around technical topics and ensuring the sharing of internal best practices.
Progress/close incidents to a satisfactory conclusion on the incident management system.
Technical Skills:
Experience in Security Policies, reporting any potential or actual security events or other security risks to the organization.
Experience with Google Meet
Soft Skills:
Flexible approach and ability to work co-operatively within a newly created team environment
Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
Experience in operationally supporting large, complex technical environment.
Methodical and structured in their approach to tasks.
Capability to organise and prioritise tasks
Strong interpersonal skills to establish/maintain relationships and interact with team members
Strong organisation and time management skills
Strong analytical and problem solving skills
To apply for this 2nd Line Engineer contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.