Description
Job Location: York, UK
Job Location Type: Remote
Job Contract Type: Full-time
Job Seniority Level:
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Field Engineer II is part of the Global Scientific and Laboratory Services (SLS) Knowledge Management organization, and their responsibilities would include being the subject matter expert (SME), presenting, assisting in the implementation, and troubleshooting software and automation interface solutions for our customers. This position is will be fully remote with occasional travel to customer sites. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
What You Will Do:
- Innovate and resolve customer issues related to software and automation integration of our instruments with the customer network as part of validation, installation and qualification service offering.
- Manage interactions primarily through phone or email in a fast-paced environment using Salesforce.com (SFDC) for seamless communication.
- Apply deep understanding of software/market standard automation interfaces.
- Generate documentation for sharing best practices/development protocols.
- Proactively lead internal/external communications/collaboration cross-functionally.
- Report valuable feedback/resolve issues/define roadmaps/set objectives/track progress via SFDC dashboards/platforms etc..
Play key role advancing Knowledge Management focusing on SharePoint-based FAQ database participation Retention Critical Knowledge program establishment maintenance technical expertise Good Automated Manufacturing Practices GAMP5 CFR Part EU GMP Annex close contact potential travel technical consultations training product demonstrations complaint resolution
Who You Are:
Software engineer experience automation integration systems Bachelors Master degree computer science applied science engineering equivalent Self-motivated work independently Fluent technical English spoken written Plus Possess Experience championing continuous improvement change management Demonstrated success educating supporting Familiarity Instrumentation filtration products Join winning team Together accelerate real-life impact tomorrow science technology Partner globally solve complex challenges architect solutions power visit value diversity existence similarities differences visible not found workforce workplace throughout markets serve associates customers shareholders contribute unique perspectives result attributes Lifelancer talent-hiring platform Life Sciences Pharma IT connects opportunities pharma biotech health sciences healthtech domains details find similar roles check below link Apply Platform