Description
Company Overview
EV Cargo have grown to become a predominant international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
Role Overview
Join us as a Contract Manager within our Commercial Team where you will be working across a broad range of large-scale contracts. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets.
Salary
Competitive based on experience
Benefits
On-site parking
Rewards Scheme
Shift Information
Monday to Friday – 9 hour shift – 1 hour unpaid lunch break
Location
You will be based in our flagship office in Ashby-de-la-Zouch (LE65 1JR)
Key Responsibilities
- Maintain working relationships with key Stakeholders (External and Internal) in order that escalated issues are resolved in a mutually beneficial way with any corrective actions formalised.
- Proactively develop and manage objectives at strategic and operational level to deliver value to client whilst keeping client fully updated on progress and value delivered.
- Interact with client at operational and commercial level to ensure performance is achieved.
- Control Account Performance (service & financial). Produce periodic performance reports and participate in periodic review meetings.
- Effective planning of transport to ensure service and maximum gross margin.
- Manage a dedicated team of colleagues to ensure objectives met, opportunities identified, and resources optimised.
- Responsible for haulier relationship management and productivity in order that client objectives are satisfied.
- Develop and manage functional corrective action and continuous improvement solutions; integrate into strategic client development.
Qualifications & Skills Required
- Proven track record of managing customers
- Proven track record of managing multiple direct reports
- Previous experience in road transport planning and route scheduling
- Previous experience in FMCG beneficial
- Excellent attention to detail
- Excellent communication skills, spoken and written
- Proven ability to work effectively as part of a team
- Methodical and structured approach to problem solving
- Approachable attitude with flexible approach to work
- Strong PC Literacy including Word & Excel in a business capacity
- Knowledge of driver’s hours
Level 2 English and Maths or equivalent
Other Details
Job Family: Office Staff
Job Function: Operations
Pay Type: Salary
Job Start Date: 30 December 2024