Description
Location: Milton Keynes, Milton Keynes (Remote)
Department: 545-Managed Services
Employment Type: Full-Time
Minimum Experience: Experienced
About Us:
WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone. Over one thousand organizations with more than 4 million users in over 100 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees and achieve strategic HR on a global basis.
Responsibilities:
- Obtain and maintain certification in WFS Product Suite applications required to perform the role
- Continue to Learn WFS product configuration requirements (i.e., naming conventions; importing templates; database structure; customizations; proper sequencing)
- Responsible for configuring WFS Suite according to customer business requirements using JavaScript; HTML; SQL or other scripting tools.
- Handle complex issues including administrative and configuration challenges with minimal assistance
- Communicate roadblocks and seek guidance in a timely manner
- Write complex formulas that leverage mathematical and/or programming skills
- Perform unit and system testing of configured application to ensure test cases pass as described by customer requirements
- Identify and escalate out-of-scope requirements to key stakeholders
- Support the confirmation and refinement of customer business requirements with key stakeholders
- Responsible for participating in gathering customer business requirements from users; customers; other stakeholders including creating maintaining business requirement documents noticeable use cases process diagrams.
- Understand project scope implementation approach for assigned projects
- Learn how to estimate work effort communicate with key stakeholders on project
- Participate in facilitation of client workshops either onsite or remotely demonstrating understanding best practices during implementation Workforce Management Software
- Deliver projects tasks on time within budget by effectively managing workload
- Attend participate team meetings
- Follow established processes best practices continuously improve skills
- Provide project status updates key stakeholders both internally externally
- Partner internal teams during project phases ensure successful customer implementation
- Collaborate WFS team ensure thorough testing customers’ requirements
- Assist roll-out go-live activities including data migration system setup
- Become familiar aspects labor laws pertaining time attendance rules scheduling leaves absences.
- Proactively participate training courses engage self-directed learning acquire skills knowledge necessary achieve success contribute team's objectives
- Understand customer needs development strategic plans
- Troubleshoot issues escalate problems appropriate team members
- Maintain accurate timely records billable non-billable hours ensure project profitability meet utilization targets
- Ensure adherence WorkForce Software's established documentation standards methodologies
- Identify opportunities improve product offerings based on customer feedback.
- Manage Customer expectations relevant communication during key phases project life cycle
Document communicate out-of-scope requirements delays appropriate team members
Estimate work effort communicate Project Managers customers other key stakeholders regarding project status
Investigate issues reported during customer testing phases tracking reporting defects
Mentor junior team members
Requirements:
2–4 Years experience in software implementations
Minimum 2 years’ experience with programming language preferably JavaScript SQL
Demonstrated knowledge SQL JavaScript HTML or other scripting tools
Experience implementing training packaged software system highly complex internally developed application
Intermediate advanced Microsoft Office skills strong emphasis Excel
Understand waterfall agile methodologies frameworks practices services delivery role
Entrepreneurial mindset required capability rapidly shifting focus responding ever-changing conditions
Strong communication skills written verbal
Possesses basic problem-solving skills
Experience ability read/write SQL write simple queries
Knowledgeable understand common implementation principles lifecycle
Capability exercise mature judgement
Demonstrates technical aptitude learn quickly adapts new circumstances
Ability work dynamic customer-focused team establish excellent working relationships
Demonstrates strong desire grow functionally technically professional consultant
Familiarity background HR Payroll Workforce Management considered bonus
Logical technical mindset analyze problems identify root causes
Awareness HCM applications business processes
Experience providing application support complex software systems preferred
Programming experience utilizing JavaScript C# C++ 4GL
Familiarity report writer such as crystal reports Cognos actuate etc.
SQL report creation experience preferred
Work flexible hours
All other duties assigned
Travel: Must be able travel up 50% potential international travel
Education: Bachelor’s degree related field equivalent years experience.
This job description is not intended be all inclusive employee will perform other reasonably related business duties assigned immediate supervisor management required.
To maintain our goal remaining diverse inclusive company WorkForce Software advocates promotes diverse equitable safe professional workplace where all people feel welcomed empowered. We are committed creating environment supports celebrates full range individual collective differences everyone can do best most innovative work job communities.
WorkForce Software committed full inclusion all qualified individuals. As part this commitment WorkForce Software will ensure persons disabilities provided reasonable accommodations. If reasonable accommodation needed participate job application interview process perform essential job functions receive benefits privileges employment please contact our Talent Acquisition Department at [email protected] ,1–833–987–3831 .
WorkForce Software Equal Opportunity Employer.
First Name Last Name Email Phone Address City County – Select – Postcode Country United Kingdom Resume No file selected Date Available * Desired Pay Website Blog Portfolio LinkedIn Profile URL Highest Education Obtained – Select – Who referred you position?
WorkForce Software will not sponsor applicants work visas Will you now future require sponsorship employment visa status? Yes No Please sure add app.bamboohr.com contacts so you receive emails through our applicant tracking system All correspondences sent via BambooHR .
Are you current WorkForce Software employee? If yes please confirm that have notified manager your application Also sure notify Talent Acquisition Partner that applied role.I am not current Work Force Employee I am current Workforce Employee I have notified my manager my interest this role.I am current Workforce Employee understand need discuss my interest new role my manager considered.Are currently were previously (within last months) engaged any projects(s) a Workforce Partner System Integrator Contractor Customer? Were involved a Workforce Implementation sale that Partner System Integrator Contractor Customer?” Your answers following four questions entirely optional.This information will not used selection criteria If you'd rather share this information feel free select "Decline Answer". Gender – Select – Ethnicity – Select Disability Veteran Status Decline answer Not veteran Veteran Veteran Status – Select –
Thank You Your application was submitted successfully