Description
Role: Java Production Support Engineer
Location: London (Onsite)
Budget: GBP 60K pa
Duration: FTE
Years of Experience: 5+ years of experience in Production Support (L3 Level)
Key Responsibilities:
- Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
- Debug and troubleshoot technical reported system/user issues efficiently, minimizing impact on business operations.
- Analyze incidents, identify root causes, and implement preventive measures.
- Engage in frequent problem management, ensuring long-term stability of systems.
- Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
- Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more.
Required Skills and Qualifications:
- Proficiency in at least one object-oriented programming language (e.g., Java, Python).
- Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
- Excellent communication skills to collaborate with stakeholders at all levels.
- Experience in a dynamic, high-pressure work environment.
- Prior experience supporting front-office systems is highly desirable; however candidates must demonstrate a willingness to embrace the challenges of such a role.
Interview Process:
1. The candidate will be screened by the recruiter.
2. If found suitable the candidate will go through the internal coder pad round which will check the Java development skills of the candidate.
3. After coder pad if the candidate is selected they will go through the internal L2 round which is purely a technical round.
4. Both rounds will cover cultural fitment and behavioral aspects as well.
5. If the candidate passes L1 & L2 they will be put through client coder pad; once selected they will face client final round.
Need cover letter for the JD attached.