Description
Contract Duration: 3-6 months
Location: Onsite in Greater Manchester (2-3 days p/w)
IR35 Status: Outside IR35
Daily Rate: £250-275
Responsibilities:
- Manage and answer support queries submitted to the BI Team by investigating issues related to the data warehouse, SSRS reports, and PBI documents.
- Provide sound customer service on all queries, escalating issues where relevant to the wider BI Team for resolution and process improvements.
- Provide accurate and timely resolutions to incidents raised by business users in relation to management information solutions provided by the BI Team.
- Run routines required to build the data warehouse.
- Proactively engage with business users to understand incidents raised.
- Work with other members of the BI Team for guidance, direction, and support as required.
- Provide updates to the BI Team on the status of incidents.
- Support end users of our data warehouse ensuring queries are resolved within SLAs.
- Continuously review processes to ensure efficiency and effectiveness in answering support queries.
- Ensure all processes within the team are clearly documented.
- Follow existing processes when answering support queries, running data warehouse build routines, or making changes to existing solutions.
- Actively involve in close working relationships with other business areas regarding acquiring data/files for loading into the data warehouse or providing information from it.
Person Specification:
- Minimum of 3 years' experience working with and supporting data warehouses.
- SQL Server skills essential (ability to read, write, and understand often complex SQL stored procedures).
- Problem-solving skills in SQL Server, SSRS, Power BI for resolving queries related to existing solutions.
- Confident in making changes to SQL Server Stored Procedures, SSRS reports via Visual Studio, and Power BI documents.
- SSRS and Visual Studio skills essential for supporting existing reports.
- Power BI skills necessary for existing reports and new future developments.
- Ability to work individually demonstrating flexibility, confidence, initiative in investigating data-related queries.
- Strong team working abilities with peers for guidance direction support.
- Enjoyment of working with data at database table level performing ETL; eagerness to learn progress career within BI.
- Excellent organizational skills managing multiple tasks process timelines.
- Excellent verbal written communication skills.
Application Process:
If interested please apply with your latest CV for immediate consideration.
Additional Information:
Applicants will need to live local to Greater Manchester as onsite presence is required 2–3 days per week (No relocators – sorry).
Robert Walters Operations Limited is an employment business agency welcoming applications from all candidates.