Description
Location: Desford
Contract Duration: 24 months
Work Schedule: 3 days a week minimum on site, 2 days a week working from home.
Working Hours: Monday to Friday, 09:00 – 17:00 with a 30-minute lunch.
Responsibilities:
- Support the business objective and opportunities to develop and align the marketing tactics.
- Conduct market/competitive research to identify new opportunities and industry trends.
- Monitor metrics to review the effectiveness of existing marketing tactics.
- Maintain effective internal communications in the marketing department to discuss and align the marketing strategy to changing organizational scenarios.
Skill Descriptors:
Customer Focus:
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Basic Understanding:
- Focuses activities on developing and maintaining positive customer relationships.
- Discusses general differences between internally and externally focused organizations.
- Cites the cost and benefits of good versus poor customer service.
- Explains why customer satisfaction is important to successful product/service delivery.
Collaborating:
- Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Basic Understanding:
- Demonstrates a basic understanding of the concept of collaborative processes.
- Explains collaboration as applicable to organizations.
- Provides examples of how collaboration has helped achieve organizational goals.
- Contrasts collaborative with competitive operating styles in organizations.
Creativity:
- Knowledge of approaches, tools, and techniques for promoting creative, original thinking; ability to apply it to various business situations.
Level Basic Understanding:
- Explains organizational incentives for innovation/creativity.
- Describes process for researching creative ideas.
- Lists features conducive to creativity.
- Demonstrates fresh ideas in own work.
Effective Communications:
- Understanding effective communication concepts; ability effectively transmit, receive, interpret ideas through appropriate communication behaviors.
Level Basic Understanding:
- Describes non-verbal behaviors influencing message interpretation.
- Cites examples of effective/ineffective communications.
- Explains importance of effective business communication.
- Speaks/writes using correct language mechanics.
Relationship Management:
- Knowledge relationship management techniques; ability establish maintain healthy working relationships with clients, vendors peers.
Level Basic Understanding:
- Provides examples characteristics effective business relationships
Identifies key business relationships own organization
Describes nature productive business relationship
Explains benefits building partnerships
Vendor/Supplier Management:
Knowledge external provider management processes; ability effectively manage relationship external providers (e.g., vendors service providers contractors consultants suppliers).
Level Basic Understanding:
Describes how access organization's policies processes using external resources
Identifies roles responsibilities own vendor supplier staff
Cites examples different partnering arrangements
Lists types vendors partners suppliers used organization
Promotion Marketing Communications:
Knowledge different promotional marketing communication techniques; ability use different channels tools combination focus how communicates message market
Level Basic Understanding:
Cites examples process allows public know about brand get clear idea offerings
Explains relevance marketing mix describes 4P's mix
Keeps abreast latest techniques methodologies communications
Lists different promotional communication techniques