Description
Location: Lochgilphead, can be home based, hybrid or on site (negotiable at interview)
Service: Improvement & HR - Customer Service
Contract: 24 weeks initial with potential for extension
Are you passionate about optimizing HR systems and ensuring seamless integration? ASA’s public sector client is seeking a proactive Systems Administrator to support HR & OD systems development, reporting, and user support.
What You’ll Do
Planning
- Support the Programme Manager (Systems Development) in developing services and service plans by:
- Collaborating with colleagues across departments.
- Taking ownership of planning efficient and effective service delivery.
- Assisting in system-related management information reporting by ensuring accurate, high-quality data generation.
- Supporting the implementation of new working practices and systems by:
- Configuring parameters and managing user access rights.
- Developing usage procedures.
- Meeting training and testing requirements while ensuring operational continuity.
- Planning for the smooth implementation of HR and OD system changes.
Service Delivery
- Support the Development Officer in delivering high-quality services by executing planned initiatives efficiently.
Key Responsibilities
HR & OD Systems Management
- Configure and maintain system modules, including user access.
- Apply systems analysis and programming techniques for system maintenance and enhancements.
- Coordinate testing of software releases and manage test system availability.
- Assist with system integrations and ensure smooth functionality.
- Monitor and reconcile system interfaces for data integrity.
- Troubleshoot system faults and escalate issues as needed.
- Develop specifications for system enhancements in collaboration with suppliers.
- Participate in HR & OD system meetings and working groups.
Systems Development Support
- Act as a project assistant for HR & OD system change initiatives.
- Develop and execute communication plans for system updates.
- Design and implement testing programs for system improvements.
- Create and deliver training materialsand guidance onsystem enhancements.
Training Coordination
- Organise training sessions with consultantsand build internal training capacity.
- Acquire skills to conduct training sessions directly.
- Train staff to become in-house HR & OD System trainers.
User Support & Reporting
- Serve as the first point of contactfor internal users,addressingsystem-related inquiries.
Workwith Senior/Admin Officers to develop user-friendly management reports.
Maintainand improve reporting cataloguesfor accurate data analysis.
Financial Responsibilities
Assistin budget managementby ensuring expenditures alignwith allocationsand maintainingaccurate financial records.
Performance Management
Supportthe Programme Manager(Systems Development)in:
Trackingand optimizing business process improvements.Maintainingand updatingdata within the Corporate Performance Management System(Pyramid).Recordingand reporting key performance indicators(KPIs)for internalandexternal use.
What We’re Looking For:
Experience:
iTrent experience is essential
Workingwith complex systemsand databases.
Advanced proficiencyin Microsoft Office packages.Systems administration experience
Skills& Knowledge:
Strong numericalandanalyitical skills.Abilityto interpretand manipulate datausing logical operators.KnowledgeofHR, Payroll, PerformanceManagement, TimeRecordingor DocumentManagement Systems(desirable).
Applicants must hold or be willingto applyfor a Basic Disclosure Scotland
If you have a keen eyefor detail,a passionforsystem efficiency,andthe abilitytowork collaboratively,we wantto hear fromyou! Applytodayformore informationor reachoutdirectly!