Description
Summary: The role of Full Stack Business Support Engineer involves providing troubleshooting and investigative support for internal tasks, as well as integration support through Cloud Based APIs for business partners. The ideal candidate should have experience in enterprise operations and be proficient in debugging and resolving issues related to notifications and system errors. This position requires a strong technical background, particularly in PHP/Hack, JavaScript/React, and API development. The role is remote and offers a contract length of 12 months starting in February 2025.
Key Responsibilities:
Troubleshooting and investigative support on the Internal tasks raised by the tier 1 support team
Provide integration support through Cloud Based APIs to our Business Partners, enabling them to connect with a variety of users around the world
Trouble shoot and investigate what is wrong to debug e.g. issues: customers not receiving notification or a single post trigger too many notifications
Look at the logs and code to figure out the error and resolve it
Support engineer who is working on the codebase and debugging
Key Skills:
PHP/Hack and JavaScript/React. Java, C++ will also do
API development on cloud-based infrastructures
Troubleshooting experience
5+ years of experience as a Support Engineer, Service Engineer or similar
Engineering degree, or a related technical discipline, or equivalent work experience
Proven experience in API development on cloud-based infrastructures
Salary (Rate): 300
City: undetermined
Country: undetermined
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT