Description
Company Overview
OpenEye, an innovator in the design and development of cloud-centric software solutions for commercial video management systems, is seeking a Strategic Account Manager.
Role Overview
As a Strategic Account Manager (SAM) for Cloud Surveillance, you will be responsible for managing and nurturing key accounts, developing long-term relationships with new strategic customers, and driving new business opportunities across Northern Europe. You will also be responsible for engaging with consultants and A&E specialists to drive OpenEye specifications through our channel network. Your role will involve a combination of strategic account management, business development, and solution selling, ensuring we meet the unique needs of our customers and continue to expand our footprint in the region.
Responsibilities
Account Management:
- Own and manage a portfolio of key accounts partners in the Northern Europe region, ensuring high levels of customer satisfaction and retention.
- Develop and execute tailored account strategies to maximize revenue and long-term value from each partner.
- Regularly engage with C-level executives, decision-makers, and other key stakeholders within customer organizations.
New Business Development:
- Identify and prospect new opportunities within the Northern Europe region, focusing on large enterprise customers, regional businesses, and government sectors while ensuring engagement at C-Level.
- Qualify new business opportunities and drive the sales process from discovery to contract closure.
- Build strong relationships with new potential customers to expand market share for cloud surveillance solutions.
- Contribute & respect the wider Enterprise team in North America while ensuring strategic & tactical alignment.
Solution Selling & Strategy:
- Act as a trusted advisor to clients by offering strategic insights that demonstrate how our cloud surveillance solutions can address their specific challenges.
- Collaborate with technical product teams to ensure that customer requirements are met while providing feedback to improve product offerings.
- Lead complex sales negotiations; close deals while ensuring customer needs align with product capabilities.
Cross-functional Collaboration:
- Work closely with customer success teams as well as product marketing teams to ensure seamless execution of solutions that meet customer expectations.
- Provide feedback on market trends competitor activities along with customer needs which inform business strategy product development.
Market Insights & Reporting:
- Monitor market trends emerging technologies competitor offerings within cloud surveillance security sectors.
- Provide regular reports regarding account status sales performance pipeline along with customer feedback.
Regional Representation:
- Represent company at industry events trade shows meetings across Northern Europe.
- Be recognized expert regarding cloud surveillance positioning company as leader security solutions.
Qualifications
- Bachelor's degree or equivalent industry experience.
- Minimum 5 years outside sales experience preferably in technology discipline.
- 3 years "Business-to-Business" sales experience.
- Strong territory management skills.
- Ability travel overnight 70%-85% time including some weekends.
- Proficient Excel Word PowerPoint CRM software usage required
Demonstrate team-oriented mindset possess corporate-level presentation/reporting abilities
Technical aptitude account development skills Microsoft/networking certifications preferred
Cloud SaaS Sales Experience preferred Video Surveillance Management Systems Sales Experience preferred
Equal Opportunity Employer
OpenEye is an Equal Opportunity Employer In connection application we collect information identifies reasonably relates describes you ("Personal Information"). The categories Personal Information may collect include name government-issued identification number(s) email address mailing address other contact information emergency contact information employment history educational history criminal record demographic information We collect use those categories Personal Information about human resources other business management purposes including identifying evaluating candidate potential future employment future positions recordkeeping relation recruiting hiring conducting criminal background checks permitted law conducting analytics ensuring compliance applicable legal requirements Company policies.JR104839