Description
Duration: 6 Months (Possibility for extension)
Location: London/Hybrid (2 days per week on site)
Rate: A highly competitive Umbrella Day rate or salary is available for suitable candidates
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Role Description
We are currently seeking a highly skilled and experienced Design Researcher to join our client's team in the banking industry. Our client is a large, innovative organisation with a team of over 40 researchers who play a pivotal role in shaping the development of their products and services.
In this role, you will have the opportunity to work with a diverse and talented team, each with their own unique strengths and passions. Whether you specialise in accessibility, quantitative research, or user experience (UX), we value your expertise. You will be encouraged to test and experiment with new research methodologies, fostering a culture of collaboration and learning from your peers.
As a key member of their multi-disciplinary design, product, and engineering team, you will be responsible for developing and leading the research strategy for a crucial area of our client's business. You will also have the support and guidance of our wider Design Research and Analytics community.
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Responsibilities
- Manage the research plan and roadmap for your assigned service or product area.
- Deliver impactful research that solves customer problems, identifies new opportunities, and guides the creation of innovative solutions.
- Conduct a variety of research activities across the product development lifecycle, including generative and evaluative research.
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Core Skills Required
- Experience working closely with design and product teams to identify and prioritise research questions.
- Ability to create research roadmaps and plans to keep the team on track align with strategic objectives.
- Proficiency in qualitative research techniques such as usability testing concept testing depth interviews.
- Strong ability synthesise insights meaningful actionable manner generating shared understanding user needs opportunities.
- Excellent communication influencing skills effectively engage stakeholders throughout organisation experience combining qualitative quantitative methods ethnographic including contextual inquiry diary studies triangulate data various sources compelling stories familiarity accessibility vulnerable customers willingness share expertise learn others candidates need show evidence above CV considered feel skills experience want hear more apply now declare interest opportunity dedicated respond successful ASAP advised always look contact further time need applicants arise relevant skillset Pontoon employment consultancy put energy enthusiasm improving everyone chance part workplace respect appreciate people ethnicities generations religious beliefs sexual orientations gender identities showcasing talents unique inclusive environment helps thrive standard hiring process manage risk note background screening checks conducted hires commencing employment