Description
Role Overview:
The Customer Solutions Design Specialist will play a crucial role in designing and implementing highly secure, scalable, and efficient Unified Communication & Collaboration (UCC) solutions. The successful candidate will work closely with internal teams and external technology providers to ensure that all solutions align with security frameworks, compliance policies, and best practices.
Key Responsibilities:
- Design and implement end-to-end UCC solutions that meet the highest security and performance standards.
- Capture technical requirements and translate them into comprehensive solution designs.
- Oversee the technical architecture of VoIP, SIP, PBX, video conferencing, and enterprise mobility solutions.
- Manage solution validation processes, ensuring compatibility with security and compliance frameworks.
- Support customer migration planning, implementation, and impact assessments.
- Lead technical troubleshooting, root cause analysis, and issue resolution for complex UCC environments.
- Engage with key stakeholders and customers, acting as a trusted advisor for secure communications strategy.
- Provide technical leadership mentoring knowledge sharing within team
Key Skills & Experience:
Extensive expertise in Unified Communications technologies including Fixed voice telecommunications (PBX VoIP SIP), Video conferencing solutions Enterprise mobility (4G/5G EMM MDM), Cloud-based UCC Solutions(PaaS SaaS). Strong experience leading vendor technologies such as Cisco Juniper Ericsson Nokia F5 Palo Alto Hands-on experience designing configuring commissioning U CC Solutions Secure Environments Security Clearance Candidates must hold be eligible UK SV Developed Vetting(DV) clearance Desirable Certifications Cisco CCNP Collaboration Ribbon SBC ISP VMware VCP EUC Other relevant industry accreditations(eg Avaya Atos Blackberry equivalent UC C Technologies Experience Highly Regulated Environments Government Defence National Security Strong Commercial Awareness Ability Balance Technical Excellence Cost Efficiency Ability Communicate Complex Technical Concepts Variety Stakeholders
Why Join?
Work on high-profile mission-critical projects within secure communications environment Competitive salary package opportunities career growth development Collaborate leading experts secure communication technology Engage senior stakeholders shape UC C Security Strategies
How to Apply:
If you are an experienced Customer Solutions Design Specialist strong background Unified Communications Secure Networks we'd love hear from Please apply updated CV reach confidential discussion *Rates depend experience client requirements