Outside IR35 contract jobs

Description

About this role
As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance policies. You will independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successfully translated into deliverable solutions which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects.

You'll have the following responsibilities
- Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.
- Manage and recommend on the technical direction and help determine the optimum solution design for customers.
- Manage the review and validation processes for both new developments and in-life products/services ensuring full integration across all aspects considering the broad impact of solutions on the product roadmap.
- Drive improvement of design/delivery capabilities for end-to-end technical solutions.
- Manage customer solution design engagement/statement of work creation including any 3rd party deliverables.
- Facilitate development of strong customer relationships at senior level through providing specialist service design expertise influencing customer's service strategy/operational decisions.
- Drive consistency in architecture/technical processes aiming at reducing costs/increasing productivity.
- Undertake customer migration planning/implementation.
- Coordinate impact assessments/design documentation updates.
- Resolve complex solution/service issues lead root cause analysis/troubleshooting/escalation.
- Pursue identification of potential risks implementation controls/mitigations ensuring compliance with relevant industry/company policies.
- Ensure delivery thought leadership in complex bids agreeing strategic approach as part of customer solution design.
- Mentor other customer solution designers helping improve team's abilities by acting as a technical resource.
- Champion continuously develop/share knowledge on emerging trends/changes in customer solution design.

You'll have the following skills & experience
- Hold UKSV SC or Developed Vetting clearance.
Comprehensive knowledge/expertise on premise/cloud unified communication technology architecture disciplines:
- Fixed voice telecommunications (PBX carrier class VoIP/IPT SIP)
- Video conferencing
- Enterprise mobility (4G 5G EMM MDM)
- PaaS SaaS Unified telecommunications solutions
Comprehensive knowledge/expertise telecommunication vendor technologies/solutions/products (ie Cisco Juniper Ericsson Nokia F5 Palo Alto). Comprehensive knowledge/hands-on experience designing/configuring/testing commissioning complex unified communication technologies.

Preferably have professional training/accreditations:
- Cisco technologies (CCNP Collaboration)
- Ribbon technologies (SBC ISP)
- Blackberry technologies (BSIP)
- VMware technologies (VCP EUC)
Any one from:
- Avaya technologies (ACIS)
- Atos technologies (STI)
- VMware Technologies VCTA
- Any other industry COTS unified communication technologies

Proven commercial awareness ensuring CAPEX/OPEX costings proposed changes meet customers' requirements. Experience identifying risks impact mitigation problem-solving complex unified communication solutions. Experienced communicating complex unified communication technologies key stakeholders varying technical knowledge. Experienced working within highly sensitive T3 HM Government departments/agencies environments. Preferably working knowledge experience HMG MoD compliance/security policies.

Self-starter who can work independently with minimal support/guidance.