Description
Role: IT Support Specialist
Location: Blackburn, BB1 2FA
Office Based
Contract: Full-Time / Permanent
Salary: £28,000 circa - Dependant on Experience
Company: EG Group
*This is an office based role 5 days a week*
About the Role:
EG Group are excited to announce a brand-new opportunity as an IT Support Specialist at our Head Office! This is a multi-functional role that offers the opportunity to work across teams in the UK, Benelux, and France. As part of our dynamic environment, the successful candidate will play a pivotal role in supporting and enhancing the technology landscape within our FTG (Food-to-Go) sites. This includes resolving POS and payment issues, contributing to innovative technology projects, and ensuring seamless operations across the regions. You will also play a key administrative role in maintaining IT procurement processes, including raising purchase orders through our SAP system for the UK and Europe.
What Youll Be Doing:
- Provide first-class support for POS systems and payment issues across EG Groups Food-To-Go sites.
- Collaborate with UK, Benelux, and French teams to implement and maintain technology solutions for our Food-To-Go sites.
- Work on technology-driven projects to ensure sites operate with cutting-edge tools and systems.
- Maintain IT procurement processes, including raising and managing purchase orders in SAP for the UK and European regions.
- Act as a liaison between internal teams and external vendors to ensure the timely delivery of IT solutions and services.
- Regularly communicate updates to relevant stakeholders on ongoing projects and operational issues.
This list is not exhaustive and may be added to or amended from time to time.
What were looking for:
Essential:
- Strong understanding of POS systems and payment technologies.
- Familiarity with SAP or similar systems for raising and managing purchase orders.
- Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation.
- Networking knowledge, including troubleshooting connectivity issues (Wi-Fi, Ethernet).
- Experience with remote support tools and ticketing systems to address technical issues.
- Strong organisational и multitasking skills，with ability manage both day-to-day operations long-term projects.
Desirable:
- Experience supporting or implementing technology solutions in retail businesses
- Familiarity with Windows operating systems basic server environments.
- Skills scripting automation (e.g., PowerShell Python) efficiency IT operations.
Why Join EG Group:
- Performance Based Bonus Scheme
- Flexible working hours (8am 10am start，8-hour working day)
- Access Apprenticeships accredited qualifications
- Career development progression opportunities within global organization
- ASDA Discount Card 10% off all ASDA stores
- Free Secure Car Parking
- Waterside Café freshly prepared meals affordable prices
- Dress Down Fridays
- Prayer Ablution Facilities
- Work Anniversary Rewards
- Free Eye Test
Who are EG Group?
EG Group is a leading global convenience retailer，operating wide range brands across multiple sectors including fuel，foodservice grocery retail. With presence up 9 countries commitment innovation customer service，EG Group continues expand its portfolio reach. Our company focused delivering value its customers partners stakeholders through efficient operations strategic growth.
Please note – The successful applicant will be subject DBS check which will funded by EG Group.