Description
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people?
About Us
Private Equity Insights is the world's leading Private Equity community. We connect and develop more than 240,000 investment professionals across the world, through our platforms, which include conferences, webinars, magazines and news reports. Private Equity Insights is part of United Media (https://www.united-media.com/) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one.
What We Offer You
You get the unique opportunity to take ownership of our success. To ensure a never-ending growth curve, we provide you with:
- The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.
- Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.
- Travel opportunity: You will be joining our conferences overseas.
- Invaluable transferable skills - boost your interpersonal, organisation and project management skills through experience
- Attractive compensation package.
- Gain a lot of new relationships with global industry leaders while growing your personal brand.
Responsibilities:
- Collaborate with internal teams, including sales, marketing, and operations to coordinate resources and deliver exceptional service to clients.
- Aligning on Sponsors expectations - pre & post sale; ensuring the sales process is deliverable.
- Serve as a primary point of contact for clients once they have signed the contract from initial planning stages through delivery of events.
- Maintain accurate records of client interactions contracts; agreements using our CRM.
- Provide daily support to sponsors to facilitate their registration through our internal management systems.
- Build an internal knowledge base; help with onboarding new clients.
- Collect feedback from clients post-event to evaluate satisfaction levels; identify areas for improvement.
What we expect from you
We Are Looking For Candidates Who:
- Have 2–8 years of experience in client management account management or customer success.
- Have previous experience working within the B2B events industry.
- Are well-organised detail-focused display ability to structure prioritise their work.
- Are fast learning competent with new systems.
- Have a UK work permit.
Start date: Flexible. Monday - Friday we work from our office; do not offer remote work.