Description
Previous Experience
- Delivering organisational change involving changes to people, processes, technology, structure, behaviour and new ways of working.
Change Management Knowledge
- Good understanding of change management theory; excellent understanding of PROSCI is highly desirable.
- Knowledge of how change management fits within both a waterfall and agile project delivery framework and experience of project planning.
Project Delivery
- Delivering end to end change across complex portfolio of projects and programmes.
- Experience of identifying risks, developing mitigation actions and reaching agreement with stakeholders on the management of risks and issues.
Organisational Skills
- Good organisational skills: proven ability to manage competing priorities and a challenging workload at times in a fast-paced environment.
Stakeholder Management
- Experience of stakeholder management with a diverse range of stakeholders, overcoming resistance to change and demonstrating the ability to gain trust and understand the issues that matter to people most.
Communication Skills
- Excellent communication and interpersonal skills: excellent written and oral communication.
- Experience of writing communication materials for organisation wide audiences.
- Gives and receives information clearly and concisely; encourages open dialogue by listening and engaging in debate as appropriate to create ownership and commitment.
Collaboration
- Works successfully with others, valuing and using the different skills and expertise of colleagues across an organisation to achieve business outcomes.
Credibility Building
- Ability to understand structures and business priorities; build credibility quickly.