Description
Location: London, UK - Hybrid
Division: Ticketmaster UK
Line Manager: Client Settlements Manager/Client Settlements Supervisor
Contract Terms: 12-month Maternity Cover, Full-Time
THE TEAM
The Client Settlements team is responsible for Client Settlements and reporting.
THE JOB
The focus of this role will be to support the Finance Manager – Client Settlements Supervisor. You will also be required to support the day-to-day operations of the settlements department which will include; client and event set-up, event maintenance and payment processing, in accordance with strict, tight reporting deadlines for the Ticketmaster UK Group.
WHAT YOU WILL BE DOING
- Ensuring the correct and accurate setup of contracts and events in the ticketing settlement system and that all entries and adjustments are accurate and completed in a timely manner.
- Running daily error and revenue reports, following up with relevant departments and amending errors.
- Daily clearing of vendor differences between ticketing and settlement systems including investigating and reconciling significant differences.
- Verifying and reconciling client invoices to match the settlement system, making appropriate corrections as necessary and processing for payment within deadlines.
- Assisting with weekly payment runs and ensuring that payments are processed accurately and in accordance with deadlines.
- Regular liaison with Clients, Client Account Managers, Event Programming, Sales, Legal, and Marketing.
- Documenting current and new processes.
- Assisting in testing of replacement processes and suggesting improvements.
- Providing assistance, support, and cover within the Settlements Department as necessary.
- Preparing reports as requested by Upper Management.
- Providing training within Finance & other departments as required.
- Adhering to SOX/internal controls & Ticketmaster policies & procedures.
- Additional ad hoc projects & duties as necessary.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- Understanding of the accounts payable function & ability to undertake related complex reconciliations.
- Good analytical & problem-solving skills.
- Self-motivating & able to work under pressure.
- Strong written & verbal communication skills; ability to communicate at all levels within the organisation.
- Ability to review & interpret contracts while being able to recognise implications for payment terms/conditions.
- Advanced knowledge/experience with Microsoft Excel & Outlook is requisite.
- Experience with SAP/Oracle would be advantageous.
- Experience with VBA would be advantageous.
You May Have Experience In The Following Roles
Accounts Payable Assistant
Settlements Assistant
Ticketing Administration
You (behavioural Skills)
Initiative & self-motivation
Ability to prioritise
Team player
Attention to detail
Detailed/thorough approach
Strong customer awareness
Flexibility to meet deadlines
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment; the world’s largest live entertainment company.
Our vision at Ticketmaster is connecting people around the world to live events they love. As world’s largest ticket marketplace& leading global provider of enterprise tools/services for live entertainment business we are uniquely positioned deliver on that vision.
We do it all with an intense passion for Live& inspiring/diverse culture driven by accessible leaders attentive managers enthusiastic teams.If you’re passionate about live entertainment like we are& want work at company dedicated helping millions fans experience it,we want hear from you.
Our Work Is Guided By Our Values
Reliability - We understand fans& clients rely us power their live event experiences,& we rely each other make happen.Teamwork - We believe individual achievement pales comparison level success can achieved by team.Integrity - We committed highest moral ethical standards behalf countless partners stakeholders represent.Belonging - We committed building culture which all people can their authentic selves have equal voice opportunities thrive.
EQUAL OPPORTUNITIES
We are passionate&committed our people go beyond rhetoric diversity inclusion.You will working inclusive environment encouraged bring your whole self work.We do all we can help successfully balance your work homelife.As growing business encourage develop professional personal aspirations,enjoy new experiences learn from talented people you working with.It talent matters us encourage applications from people irrespective their gender,race sexual orientation,religion age disability status caring responsibilities.#TM