Description
Do you want to make a meaningful impact on someone's life every day? Join our close-knit team and help deliver positive outcomes for individuals and families across Derbyshire and Derby City. We are offering an exciting opportunity to join our Glow team, providing essential triage and administrative support to ensure the seamless delivery of our co-coordinated domestic abuse perpetrator services in Derbyshire.
Job Requirements
- Be the main point of contact for internal and external stakeholders, answering queries by phone, in person, and electronically.
- Process referrals and use risk assessment tools to determine suitability for our services.
- Organize meetings and rotas, take notes, prepare agendas, and order resources as needed.
- Help the team by collecting data, doing research, and creating reports for service development and commissioner updates.
- Ensure confidentiality by following GDPR and MOPI standards, securely sharing info and maintaining customer records.
- Follow safeguarding practices for children, young people, and vulnerable adults to ensure their safety.
- Build and maintain relationships with local and national agencies to improve service delivery.
- Take charge of your professional growth by setting goals, attending training, and expanding your skills.
- Work with colleagues to meet team, service, and organizational goals.
What we're looking for
- A genuine passion for helping others with an understanding of relationship abuse including the dynamics behaviors displayed.
- Great communication listening skills as well as the confidence to ask questions reiterate information clarify understanding.
- An understanding of risk risk management practices.
- A good level of literacy numeracy GCSE or equivalent level.
- Good ICT skills including confidence using Word Excel Outlook.
- Experience working with private confidential complex information dealing customer files updating records.
- Flexibility great organisational skills ability prioritise multiple tasks efficiently meet deadlines.
- Ability be a team player can work others get things done willingness help support colleagues.
- A genuine compassion people deal everyone individuals without prejudice regardless their background circumstances.
- A full UK driving licence access own vehicle suitable business use.
Enhanced DBS check needed.
Be a catalyst for change help us impact way region addresses abusive relationships.Apply now!
We will interview as we go may close this advert early if we find right candidate.
#DomesticAbuse #RelationshipAbuse #Derby #Derbyshire #PerpetratorSupport #ReferralAllocationPractitioner #Admin #Allocations #JobsThatGiveBack #FullTime #GreatBenefits
INDAD
We're part Honeycomb Group a team social-minded brands championing happy homes region providing services support help people across Staffordshire surrounding areas feel secure connected confident.Glow catalyst change community sector.We're working systematically impact way region sector addresses abusive relationships.Everything we do driven deep desire change future relationships better.This is start something great.Watch video below hear some people we've supported.