Description
Location:
- Edinburgh
- 2 days a week onsite and 3 days WFH in either Edinburgh, Leeds, or Halifax location
Responsibilities:
- Provide advanced support, including incident and problem resolution for the Mainframe Network estate
- Manage key projects aligned with strategic initiatives, including infrastructure modernization and resilience improvements
- Configure and maintain products and services
- Contribute to the successful delivery of projects, including operational support and out-of-hours deployments
- Apply site reliability engineering (SRE) principles to enhance system performance and stability
- Maintain service stability and optimization. Support and implement changes. Resolution of incidents. Provide 24x7 support
- Identify, review, evaluate, and mitigate potential risks ensuring adherence to relevant risk policies and frameworks or to ensure compliance with internal/external regulation
- Help drive the strategy and design across the estate. Collaborate with key stakeholders, drive and deliver against the technology roadmap. Enforce standardization and assist with improvement initiatives in the team
Essential Skills/Experience: