Description
Location:
Southampton, Hybrid working - 3 days a week office attendance
Overview:
An IT Services Manager is required to be responsible for the development and management of the organisation's IT equipment and its supporting infrastructure.
Key Requirements:
- Microsoft Intune - Endpoint management and device security.
- On-Premises Storage - Experience managing local storage solutions.
- Firewall Management - Configuration, monitoring, and security enforcement.
- Cybersecurity Knowledge - Understanding of security protocols, risk management, and compliance.
- RUBUS - Familiarity with RUBUS software or equivalent cybersecurity tools.
Key Accountabilities:
Network Administration:
- Management of Servers, Switches, storage, UPS, printers, and disaster recovery backups.
- Administration of video conferencing equipment, Internet provision, Routers, and VPN services.
Cybersecurity Leadership:
- Firewall management, security updates, antivirus deployment, and laptop encryption.
- Overseeing email security monitoring and maintaining security accreditations including organising penetration testing.
First-Line IT Support:
- Acting as the primary point of contact for IT support within the Branch.
- Providing timely technical assistance for troubleshooting hardware and software issues.
- Supporting users with IT-related inquiries in collaboration with four Technical Department staff members.
Microsoft Systems Administration:
- Managing Microsoft applications including Office 365, Teams, SharePoint Dynamics Azure ,and Power BI.
- Overseeing licensing and system administration of Microsoft services.
Branch Case Management System Administration:
- Managing user access administration ,and development of the "COMPASS" Case Management System.
- Supporting integrations with SharePoint storage and Power BI analytics.
IT Procurement & Contract Management:
- Identifying and procuring IT-related goods and services.
- Ensuring compliance with budget constraints procurement policies ,and contractual obligations.
Additional Information:
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate ,please do let us know.
As an Equal Opportunities Employer we provide the best talent ,and encourage all applications regardless of background in line with our commitment to diversity equality ,and inclusion.