Description
Ideas People Trust
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
We'll broaden your horizons
Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry.
We'll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You'll be someone who is both comfortable working proactively managing your own tasks as well as confident collaborating with others communicating regularly with senior managers, directors, BDO's partners to help businesses effectively. You'll be encouraged to identify draw attention to opportunities for enhancing our delivery providing additional services to organisations we work with.
BDO Regulatory Solutions is part of BDO UK LLP Financial Services Advisory Practice. Helping our clients succeed is our core purpose by transforming their operational performance. We do this through our specialist resourcing consultancy programme management solutions interpreting what regulatory principles mean for your business putting them into action. With core strengths in Remediation & Review Complaints Management Outcome Testing we collaborate to fulfil our client regulatory responsibilities balance operational constraints they are working within while keeping a sharp eye on their customer outcomes.
In this role you'll:
- Provide support to all current contractors on project.
- Develop maintain strong BDORS Contractor relationships promote company brand within contractor population identify any potential risks would affect destabilise current projects.
- Work sales marketing team establish future contractor needs business.
- Actively market services future contractors ambition BDO RS being 'go-to business contractors marketplace'.
- Work resourcing team ensure new cohorts contractors recorded systems regularly communicated.
- Collate report Market Intelligence.
- Work resourcing team account managers understand forthcoming intakes contractors being onboarded.
- Update systems ensure contractors relevant systems tools compliance procedures.
- Manage contractor onboarding receipt equipment day 1 joining instructions organisation Day 1 - Welcome session.
- Provide support service current contractors working across live projects provision highest standards contractor care.
- Reduce attrition contractors leaving 'early' identifying at risk leaving persuading considering moving other roles merits remaining.
- Support not performing appropriate quality level improve performance.
- Build strong relationships trust contractor population responding promptly accurately ongoing queries requests.
- Identify report risks/trends impact BDORS standing (competitor projects rates etc).
Provide ongoing support covering queries such invoices contracts welfare visa's rate queries grievance Umbrella/Limited Company queries some Private Personal issues new Contracting queries promoting BDORS Brand services.
Provide feedback Resourcing Manager comments raised regarding resourcing/vetting cycle improve processes.
Establish strong working relationships BDORS Account Managers On-site Senior Operations associates share knowledge market intelligence address client associate specific issues.
Form effective relations BDORS Legal Team highlighting potential risks.
Report regularly using agreed templates attrition key accounts provide anecdotal feedback contractor population allow Leadership Team make informed decisions.
Issue act engagement surveys contractor population understand what working well opportunities improvement.
Escalate potential issues improvement opportunities Managing Director Resourcing Manager.
Build develop current database promoting strong company brand marketplace via regular communication within contractor population identifying new upcoming projects potentially affect current projects.
Gain accurate Market Intelligence inform Sales Operations teams.
You'll be someone with:
Strong experience financial services business
High levels motivation adherence highest quality standards
People Quality Process management skills
Organisation Coaching Communication Processes Motivating Others Reporting Skills
Ability delegate responsibilities effectively
You'll be able to be yourself; we'll recognise value you who you are celebrate reward contributions business. We're committed agile working offer every colleague opportunity work ways suit you teams task hand.
At BDO we'll help achieve personal goals career ambitions have programmes resources frameworks provide clarity structure around career development.
We're in it together
Mutual support respect one BDO's core values proud distinctive people-centred culture informal success conversations formal mentoring coaching support every stage career whatever personal professional needs.
Our agile working framework helps stay connected bringing teams together where when counts share ideas help one another At BDO always access people resources need best work.
We know collaboration key creating value companies we work satisfying experiences colleagues we've invested state-of-the-art collaboration spaces offices.BDO's people represent wealth knowledge expertise encourage build network alongside others share skills experiences range multidisciplinary events dedicated resources never stop learning at BDO.
We're looking forward future
At BDO we help entrepreneurial businesses succeed fuelling UK economy.Our success powered people why always finding new ways invest thousands unique minds continue come together help companies achieve ambitions
We've got clear purpose we're confident future because we're adapting evolving build strengths ensuring continue find right combination global reach integrity expertise shape future together openness clarity believe empowering people think creatively how can do things better