Description
Experience Required:
4.5-8 years
Location:
Warwick
Job Type:
Remote
Required Skills:
- Detailed knowledge of UNIX/AIX, VMWare, and Linux
- Knowledge of a help desk system and managing service requests / incidents / problems
- Respond to users within set service level agreements (SLA’s) and operating level agreements (OLA’s)
- Attention to detail and ability to meet agreed build standards
- Good organizational and communication skills
- Strong technical troubleshooting skills
- Proactive approach and team player
Nice-to-Have Skills:
- An understanding of ITIL framework
- Knowledge of IBM storage and SAN configuration