Description
Job Title: API Integration Consultant – Technology Vendor & Channel Partner Ordering SystemLocation: RemoteContract Duration: Project DefinedRate: Please DiscussIR35 Status: Outside IR35Immediate startProject OverviewOur client is a Global technology SaaS vendor that provides video conferencing, online meetings, and unified communications services both directly and via channel partners.We seek an experienced Consultant to develop and implement API-driven processes that streamline and enhance order management workflows between the technology vendors platform’s API and its channel partners’ ordering system. The goal is to enable a faster, more efficient, and scalable ordering process for complex orders.Responsibilities include designing and optimizing API workflows, automating order processing, integrating with Salesforce and Zahara, and ensuring compliance with security best practices.Key ResponsibilitiesAPI Development & Integration: Design, develop, and implement secure, scalable RESTful APIs to facilitate real-time integration between the vendor API, channel partners' ordering systems, Salesforce, and Zahara.Order Workflow Automation: Develop automated workflows for order processing, deal approvals, inventory checks, and tracking, improving the order-to-cash cycle.Data Transformation & ETL: Implement data normalization and transformation to ensure seamless order processing across different formats (JSON, XML, CSV).Middleware & Integration Management: Utilize iPaaS solutions (e.g., MuleSoft, Dell Boomi, Azure Logic Apps) to manage complex API interactions.Security & Compliance: Ensure data encryption, API authentication (OAuth2, JWT), and compliance with industry regulations such as GDPR and SOC 2.Error Handling & Resilience: Design idempotent API requests, implement retry mechanisms, and manage API rate limits to ensure system reliability.Testing & Documentation: Develop test cases, conduct debugging, and maintain comprehensive API documentation.Stakeholder Collaboration: Work closely with IT teams, sales teams, vendors, and channel partners to align technical integration with business objectives.Monitoring & Continuous Improvement: Utilize tools like Datadog, AWS CloudWatch, and New Relic to monitor API performance and optimize workflows.Required Skills & ExperienceAPI Expertise: Strong experience in RESTful APIs, JSON, XML, OAuth2, authentication protocols.Technology Stack: Proficiency in Node.js, Python, Java, and experience with cloud platforms (AWS, Azure, Google Cloud).Enterprise Systems Integration: Hands-on experience integrating APIs with Salesforce, Zahara, and e-commerce platforms.Order Management & ERP Knowledge: Familiarity with order-to-cash (O2C) processes, procurement workflows, and partner ecosystems.Middleware & Automation Tools: Experience with MuleSoft, Dell Boomi, Azure Logic Apps, or SnapLogic for API orchestration.Security & Compliance: Strong knowledge of encryption, API security best practices, and regulatory compliance.Data & Workflow Optimization: Experience implementing data mapping, ETL transformations, and event-driven architectures.Troubleshooting & Debugging: Ability to diagnose API failures, monitor logs, and optimize performance.Excellent Communication Skills: Ability to translate business requirements into technical solutions and collaborate across teams.Preferred ExperienceMust have previous experience working with SaaS business communication platforms' helping drive partner API integrationsKnowledge of e-commerce API integrationsExposure to AI-driven automation for order management and demand forecasting.